Delivering high quality design and build new homes, bespoke renovations, and pre fabricated home solutions across Napier, Hastings, and the wider Hawke's Bay region requires complete operational control. Build Mac Limited has earned a solid reputation as certified builders committed to transparent project delivery and exceptional craftsmanship. Managing custom builds alongside home alterations means keeping every stage of project management, site scheduling, and reporting organized from day one. When Mel Macredie and the team at Build Mac integrated Rave Build into their business, the goal was to streamline day to day operations and lift efficiency across the board. Here is how Build Mac relies on Rave Build to power their daily user journeys.
1. The Operations Journey: Streamlining Business Efficiency
Managing custom residential builds alongside home extensions requires an operational hub that eliminates bottlenecks. When job schedules, site updates, and office admin operate in isolation, day to day efficiency suffers, leading to wasted time across active jobs.
Rave Build unifies core project management into a single intuitive platform, giving Build Mac clear oversight across all active sites and helping their team operate smoothly from start to finish.
"Rave Build has been a huge asset to Build Mac Limited. It’s streamlined the way we work and genuinely lifted our day to day efficiency."
— Mel Macredie, Build Mac Limited
2. The Support Journey: Exceptional Service with Chris Norrie
Adopting and maintaining core construction software depends heavily on the quality of support behind the platform. For building companies balancing busy site schedules, getting fast, knowledgeable assistance when questions arise is essential.
Rave Build prioritises direct, hands on customer service. Through our dedicated Rave Build support team and specialists like Chris Norrie, the team at Build Mac receives responsive assistance that ensures they get maximum value out of the software every day.
"A special mention to Chris Norrie, whose outstanding customer service has made all the difference. Chris is always responsive, knowledgeable, and goes the extra mile — we couldn’t ask for better support."
— Mel Macredie, Build Mac Limited
3. The Practical Feature Journey: Reliable Reporting and Site Scheduling
For site project managers and business owners, software value comes down to daily usability and key features. Having reliable reporting tools and clear scheduling features ensures that project timelines remain accurate and transparent.
Build Mac relies on our construction scheduling tools, intuitive project reporting suite, and overall ease of use to keep project managers and builders aligned through every build phase.
"Our favourite features? Reporting, scheduling, and the overall ease of use. The system is intuitive, reliable, and keeps our team running smoothly from start to finish."
— Mel Macredie, Build Mac Limited
