Challenge

A client using progress payment invoicing wanted a clearer way for their clients to understand how much of their individual stage claims had been claimed when partially invoicing stage claims.

When invoices were raised in stages, clients could see the dollar values on the Settlement Statement, but it was not immediately obvious what percentage of the overall progress claim had already been charged.

Client Request

"Is it possible to have the percentage of invoice amount (if invoices are raised in parts) shown on the settlement statement to help our clients see how much of their progress claim has been charged?"

Solution Delivered

Within nine days of receiving the request, Rave enhanced the Settlement Statement by adding a Percentage Invoiced column on the print version.

Users can now see the percentage invoiced alongside the corresponding invoice amounts, giving clients a clearer understanding of how much of a progress claim has been invoiced.

Customer Feedback

"Looks fantastic - thanks so much."

Outcome

The enhancement improves transparency between Rave Build Partners and their clients by making progress claim information easier to understand at a glance.

Why Rave?

Rave listens to customer feedback and responds quickly with practical improvements that make a real difference to day-to-day operations.

In this case, a client identified an opportunity to improve financial transparency for homeowners. Within just nine days, Rave delivered the enhancement, helping builders communicate progress claims more clearly and professionally.

This is another example of Rave's commitment to continuous improvement and customer-led innovation, where small changes create meaningful value for both builders and their clients. To see how our platform can support your building business, feel free to get in touch with our team.